Automating repetitive process based communication.
Automated Support Chatbot for Healthcare
Industry: HealthcareClient: Yourva HealthcareTech: Python, AI models
The Problem
The client handled high-volume repetitive support questions and manual booking steps that slowed response time and required staff involvement.
Our Solution
Built a chatbot that automated query handling, appointment routing and information retrieval.
Finance Capability
Shows ability to automate structured decision trees, handle sensitive data and reduce repetitive inquiries traditionally done by staff.
Outcome
Reduced incoming manual workload and improved response consistency.